69xx IP Phone Status Indicators

Keys on 69xx IP Phones do not have LEDs. Instead, color in combination with flash rates are used to convey call and feature states.

Line Keys

NOTE: This page covers status indicators on the 6920, 6930 and 6940 IP Phones only; for information about status indicators on the 6910 IP Phone, see Busy Lamp Field Indication.

Includes Multicall, Key System, Single Line, Mobile Line, Secretarial and DSS/BLF, where the indicator is related to the STATE of the line.

  1. Prime Line is Button 1 on the display and may be Single, Multicall, or Keyline.

  2. Line includes Single, Multicall or Key System

  3. DSS/BLF also includes Secretarial Key.

  4. Ringing Flash Rate is 500 ms on, 500 ms off.

  5. Ongoing Call when MdUG is busy and calls answered on Mobile rate will be 1000ms on, 1000 ms off

  6. Hold Flash Rate will be 250 ms on, 250 ms off..

  7. Applies to Key System lines where someone else is using the line and they have been put on hold.

  8. Out of Service includes logged out hot desk users and paired Mobile Lines that are out of range.

  9. Redundant for the prime line since indicator provided in status bar. Line and DSS/BLF support is configurable (COS/System Option)

Feature Access Keys

Status indicators associated with feature access keys behave in one of six ways depending on the feature and its state (On or Off):

  1. No status indicator, they are always OFF.

  2. Off and Solid ON

  3. Off and slow flash (SF)

  4. Off and On and slow flash (SF)

  5. Off and On and fast flash (FF)

  6. Off, On, slow flash (SF) and fast flash (FF)

None

On/Off

Flash

Slow Flash (SF) = 500 ms on/500 ms off
Fast Flash (FF) = 250 ms on/250 ms off

Off/SF

Off/On/SF

Off/On/FF

Off/On/SF/FF

Account Code - Non-Verified

Auto Answer

 Message Waiting Indicator Record A Call

Emergency Call

Specific Threshold Alert

Account Code – Verified

Call Forward (all FAKs)

Call Pickup

 

 

Generic Threshold Alert

ACD

Do Not Disturb

Call Park-Retrieve

 

 

 

Call Park

Group Listen

Group Park

 

 

 

Flash – Double

Make Busy

Night Answer

 

 

 

Flash - Single

Music

 

 

 

 

Meet Me Answer

Night Service Indication

 

 

 

 

Tag Call

Page - Direct

 

 

 

 

Cancel

Page - Loudspeaker

 

 

 

 

Hold

Phone Lock

 

 

 

 

Hot Desking

Presence - Group

 

 

 

 

Message

Presence - User

 

 

 

 

Redial

Campon

 

 

 

 

Release

Override

 

 

 

 

Superkey

Handoff

 

 

 

 

Trans/Conf

Call History

 

 

 

 

Voice Dial

 

 

 

 

 

Callback

 

 

 

 

 

Swap

 

 

 

 

 

CDE Speedcall*

 

 

 

 

 

User Speedcall*

 

 

 

 

 

User Speedcall - Private*

 

 

 

 

 

* Icons for speedcall keys use randomly generated colors to differentiate between the CDE (System) and User speedcalls. Letters (maximum of two) in the icon are derived from the Label, which assumes a space separates the first and last name. If no label exists, the "head and shoulders" default icon is shown.

 

The following features use color changes to their accompanying icons to indicate on/off state

Off

On

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